Privacy policy

Last Updated: 06/08/2026

1. Introduction

Chapman Property Group ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, make an inquiry, book a villa, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect/Information You Provide

We may collect personal information including:

  • Full name
  • Email address
  • Telephone number
  • Billing and correspondence address
  • Booking details
  • Guest information
  • Payment-related information
  • Communications and enquiries submitted through our website
  • Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Referral sources
  • Date and time of access
  • Cookie and tracking information

3. How We Use Your Information

We use your information to:

  • Process villa reservations and payments
  • Respond to enquiries
  • Provide guest services and concierge assistance
  • Communicate booking updates
  • Improve our website and customer experience
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processing providers
  • Booking and reservation systems
  • Property management service providers
  • Professional advisors
  • Government authorities where required by law

All third-party service providers are required to protect your information appropriately.

5. Payment Security

Payments are processed through secure third-party payment providers. Chapman Property Group does not store complete payment card information on its servers.

6. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance user experience

You may disable cookies through your browser settings, although certain website functions may be affected.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill booking obligations
  • Meet legal requirements
  • Resolve disputes
  • Enforce agreements

8. Your Rights

Subject to applicable law, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Withdrawal of consent where applicable

Requests may be submitted using the contact information below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Us

Chapman Property Group
Box 11, Road Town, Tortola, 
Road Town, VG1110, VG
Email: joe@cpgbvi.com
Phone: +1 (284) 346-1030